Order Information

On-line Ordering
This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

Phone Orders
To order by phone, please call 314-348-2552.

Ordering Deadlines
Once an order has been received, it will be available for pick-up and delivery within 48 hours. Orders received over the weekend will be available for pick-up or delivery on the following Monday after 2:00 pm. Large orders require more preparation time. Please contact us for large order delivery and pick-up information.

Delivery Options
Batter Up! Cookies offers three different options for getting your fresh cookies: Priority Mail, courier service or pick-up your order at our location.

USPS Priority Mail - 2 to 3 day delivery across the USA. Delivery is available to every address in the United States - including PO Boxes and military address. Saturday and residential deliveries at no extra cost.

Courier Service
- In order to guarantee the freshness of our products, our cookies are sent from our kitchen to you by a local courier service. Delivery is limited to the St. Louis metro area only and a delivery fee will apply. Courier fees will depend on location and mileage.

Pick-up Locations

You may pick-up your cookie order at the address listed below.
Map of 3830 Washington Blvd Saint Louis, MO 63108-3460, US
Batter Up! Cookies, LLC
St. Louis Enterprise Center
3830 Washington
St. Louis, MO
63108.
314-348-2552 phone
314-842-2572 fax


Incomplete or Incorrect Delivery Information.

Please make sure your delivery information is correct. Batter Up! Cookies can take no responsibility for incomplete or incorrect delivery information.
Priority Mail will determine and make reasonable efforts to secure the correct or complete address. If the correct or complete address is secured, USPS will attempt delivery, and the shipper will be provided with the correct address, and an Address Correction charge of $10 will be assessed to your credit card.

Batter Up! Cookies reserves the right to pass along any Address Correction charges from Priority Mail to the ordering customer due to incomplete or incorrect delivery information given by the ordering customer. Changes to address information after the order has been shipped will result in a $10.00 charge. Please make sure you double-check your delivery information before checkout.
 
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